Sales Lead-ANN

Join LOFT's client-centric and fashion-fueled team! Be a brand ambassador who builds real connections, shares style wisdom, and keeps the store sparkling, organized, and as visually inspiring as a window display. Bring energy, a love for fashion, and a sharp eye for detail to deliver an unforgettable shopping experience. Successful Sales Leads embrace our diverse, inclusive culture and set positive leadership examples through their behaviors, serving as a role model and leading all activities related to providing exceptional customer service. You will be expected to operate as the Leader on Duty in the absence of a Store Manager, communicating clear action plans that optimize results, performing operational and transactional functions, and assisting with merchandise presentation.

Responsibilities/Accountabilities:

• Ensure that the customer remains the top priority while balancing required tasks and overall store operations.
• Drive results and anticipate customers' needs while communicating store and individual performance goals to motivate associates.
• Coach associates "in the moment" on customer interactions and performance to maximize productivity and capture customer opportunities.
• Support the business strategy and adjust tactics as necessary to effectively reach goals.
• Clearly communicate company direction to the team.
• Embrace fashion, understand current market trends and be able to articulate them using brand interpretations in every customer interaction. Represents the brand by adhering to brand's dress code guidelines.
• Safeguard keys to the store, perform opening and closing procedures, assume PIN and signature privileges for register functions requiring approval.
• Support and maintain merchandise flow/freight processes, ensuring proper floor set execution to current visual brand standards.
• Leverage tools and take action to drive operational excellence through standard operating procedures (SOP).
• Complete daily tasks to ensure store runs smoothly and meets all brand standards and guidelines.
• Assist with new hire onboarding and ongoing associate training.
• Work collaboratively with internal and external partners to accomplish assigned tasks.
• Report to work as scheduled; records time worked accurately by using brand's time and attendance system; remains flexible to the needs of the business.

Position Requirements:

• Minimum 2 years of experience in a retail environment in a position of sales associate or higher.
• Ability to work a flexible schedule to meet the needs of the business, including evenings/nights, weekends and holiday shifts.
• Supports and maintains merchandise flow/freight processes, ensuring proper floor set execution to current visual brand standards.
• Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
• Additional responsibilities as assigned by store manager(s), district manager, or regional leaders.
• Ability to organize, delegate, and prioritize assignments, and meet deadlines with minimal supervision.
• Knowledge of visual standards and techniques, and ability to implement and maintain within brand's guidelines.
• Communicates effectively with customers, managers, business partners, store associates and peers.
• Ability to foster team commitment and create a positive, inclusive environment.
• Ability to take initiative in making decisions on a timely/urgent basis.
• Must be technology proficient and able to operate the point of sale (POS) system.
• Ability to maneuver around sales floor, stockroom, office, lift up to 50 lbs., and retrieve and stock merchandise with or without a reasonable accommodation.

Ideal Candidate Will Be:

• Energetic, results-driven associates with experience in visual merchandising, stockroom management, shipment processing, and clothing retail sales.
• Fashion-forward retail experience with a passion for style and a knack for organization.

Compensation and Scheduling:

• Part-time role; pay is based on experience.
• All associates must be flexible to work nights and weekends and holidays.

Why LOFT:

• Be part of an inclusive, style-driven culture that celebrates connection and creativity.
• Grow with a brand that values personal expression and career development.
• Join a collaborative, idea-friendly team where initiative and vibrancy are rewarded.