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Patient Care Associate

NYC Health Hospitals

New York, New York, United States

New York, New York, United States

Über

NYC Health + Hospitals/Gotham Health is one of the largest Federally Qualified Health Center (FQHC) in the country, providing coordinated world-class primary and specialty care with dignity and respect for all New Yorkers, without exception. At Gotham Health, we practice a person-centered caring culture that values delivering compassionate, quality healthcare in partnership with our patients, community organizations, and staff. Gotham Health is focused on high-quality, affordable care to everyone regardless of ability to pay or immigration status. Gotham Health serves the community through a two-pronged approach: providing treatment to those who need it while at the same time emphasizing prevention. We strive to deliver services in a way that maximizes each patient's opportunity to achieve successful health outcomes, we believe in every person's right to participate in their care plans, we facilitate partnerships with other community resources to meet the needs of our patients beyond healthcare, and we celebrate and recognize the compassionate care of our committed staff. Join our team if you want to be part of our Gotham Health Family, a person-centered, fully integrated, and innovative ambulatory care network that enables all New Yorkers to live their healthiest lives. Work Shifts 8:00 A.M - 4:30 P.M8:30 A.M - 5:00 P.M 9:00 A.M - 5:30 P.M9:30 A.M - 6:00 P.MEvening availability requiredWeekend availability required Duties & Responsibilities Purpose of Position: Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work. Examples of Typical Tasks: 1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient's chart. 2. Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening testing through dipstick and hemoccult. 3. Prepares collected specimens for pick-up by labeling and preparing required form(s). 4. Performs vision and hearing testing and simple urinalysis. 5. Administers emergency first aid, including basic life support procedures. 6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears. 7. Prepares patient for examination and assists medical provider during examination by providing necessary supplies/equipment. 8. Prepares examination room including cleaning and disinfecting of instruments and equipment. 9. Informs patients on proper preparation for various medical testing. 10. Interviews patient to obtain routine personal and medical information and appropriate health history. 11. Maintains, completes, processes and files patients' charts, appropriate forms and documents. 12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment. 13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals. 14. Provides information to patients and their families regarding health care services and the achievement of healthy, safe living. 15. Maintains inventory of the unit's equipment stock and supplies. 16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees. 17. Directs and escorts patients to other departments and/or health care settings, as needed. 18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems. 19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing. 20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle. Minimum Qualifications Qualification Requirements: 1. High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and 2. Successful completion of training courses including the performance of phlebotomy and electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and 3. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA). Special Note: In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse's Aide certification. Department Preferences QUALIFICATIONS FOR THE JOB: CERTIFICATION(S)/LICENSE(S): • Current BCLS Certification • EKG and Phlebotomy Certification EDUCATIONAL LEVEL: • A four-year high school diploma or its educational equivalent, and • Successful completion of a NYS Department of Health prescribed training program for phlebotomy, satisfactory to the laboratory director and appropriate to the workload of the facility. • Completion of a facility-based training program in the performance of basic clinical techniques and electrocardiograph. KNOWLEDGEABLE IN: • Spanish or a second language preferred • Proficiency in English and a second language preferred • Effective Interpersonal Skills, Excellent Customer Service oriented behavior/attitude EQUIPMENT/MACHINES OPERATED: • 12 Lead EKG • Peak Flow Meter • POCT equipment • Audioscope • Manual and Automatic B/P machine • Scale • Thermometer • Computer • Copier/fax/Scanner/Printer/Phones COMPUTER PROGRAMS/SOFTWARE OPERATED • Computer literacy essential • Word programs • Electronic Medical Record • Referral System • Scheduling System YEARS OF EXPERIENCE: • 1 year of ambulatory care working experience preferred PHYSICAL DEMANDS: • Walking, bending, typing, lifting Benefits NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs Commuter Benefits Programs
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New York, New York, United States

Sprachkenntnisse

English

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