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The Virtual Sales Consultant helps homeowners confidently move forward after insurance approval by guiding them through the contract process, material selections, upgrade options, and next steps in their roofing project.
This role serves as a key part of Apple Roofing’s customer journey by creating clarity, building trust, and ensuring homeowners feel supported throughout the process, all while operating in a virtual environment.
Key Responsibilities:
• Review approved insurance scopes with homeowners
• Secure signed contracts and authorization documents
• Educate homeowners on products, materials, and upgrade options
• Communicate project expectations and next steps clearly
• Maintain accurate documentation and CRM updates
• Coordinate with operations and production teams as needed
• Deliver a high-quality customer experience remotely
Qualifications:
• Strong communication and sales skills
• Comfortable working in a virtual/remote environment
• Strong organization and follow-through
• Ability to explain technical information clearly and confidently
• Roofing or insurance restoration experience preferred
Sprachkenntnisse
- English
Hinweis für Nutzer
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