Medical Assistant

Duties:

Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.

Obtain Lab/test results from outside as well as sending standing orders to designated labs

Processing prior authorizations for various tests MD orders

Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment

Working closely with providers to coordinate patient care needs

Providing patients with referrals for continuing care

Educate patients about medical processes and procedure

Requirements:

Qualifications:

(PREFERABLY BILINGUAL - ENGLISH/VIETNAMESE)

Electronic Medical Records programs,(EPIC Preferred)

Customer Service Experience

Multiple Phone Lines/Experience in a fast paced work environment

Medical Terminology, OSHA and HIPAA training

Experience with Medicare, HMO and PPO insurance payers

Excellent verbal and written communication skills required

Proven problem solving, analytical and decision making skills

Strong computer skills (Microsoft Word, Excel and Outlook)