CSC Licensed Insurance Agent

We're looking for Licensed Insurance Agents to join our team. Our Customer Solutions Center (CSC) is a critical part of our business, and as an agent, you'll be a key driver of sales, retention, customer insights, and a great customer experience. You'll take a consultative approach to guide customers through their sales journey, helping them find the right coverage for their business. This is also a fantastic chance to share your ideas with the wider business to increase sales and improve the customer experience.

• Handle inbound and outbound calls to increase sales and customer satisfaction.
• Cross-sell additional products to new and existing customers to make sure their businesses are fully covered.
• Participate in our Test and Learn initiatives to help drive business growth and customer satisfaction.
• Meet performance metrics for sales, premium, policies per customer, quality, and productivity.
• Stick to all our compliance and quality standards.
• Use our internal systems to keep customer, quote, and policy information accurate and up-to-date.
• Follow up with customers in a timely manner.

• The ability to adapt to frequent change, handle unknowns, and give feedback to help shape new initiatives.
• A team-player attitude who can also work independently.
• A self-motivated mindset with the drive to exceed targets.
• Self-discipline and excellent time management skills.
• Strong attention to detail.
• A willingness to participate in our culture and embody our values of Learning, Empowerment, Authenticity, Pioneering, and Simplicity.
• Excellent computer skills and the ability to multitask.

• A Property & Casualty Producer license.
• At least one year of experience selling insurance in a call center environment.
• A passion for customer experience and closing sales.
• The ability to understand customer needs, listen actively, and tailor your communication to confidently sell our products.
• Excellent communication skills.

• Group plan for medical, dental, vision, and prescription drug coverage.
• Short term disability, long term disability, and life insurance coverage.
• Participation in the Company's bonus program-Participation in 401(k) plan with a 5% employer match.
• Commuter benefits to help cut down on parking and public transit costs.
• 25 days of vacation time plus 10 sick days and 10 company holidays.
• A genuine investment in your learning and development-Regular team outings and volunteer opportunities.
• An awesome office space.
• A hybrid working model, giving our employees great choice and flexibility to work in a way that's best for their particular job, their teams, and their lives.

Simply Business is an equal opportunity employer. We're committed to welcoming and helping employees grow within an inclusive & diverse culture.