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Über
Design integration approaches (APIs, webhooks, connectors), data contracts, CRM/SIS mappings, and event flows into EDMO. Lead technical discovery and run deep-dive sessions with client IT and admissions teams to capture systems, telephony/chat stack, SSO, security/compliance, and data-flow requirements. Assess configuration vs. product gap vs. custom work; document trade-offs and risks for Sales and Product. Validate feasibility and effort pre-contract; contribute to RFP responses, solution summaries, and executive technical presentations. Create architecture diagrams, sequencing diagrams, integration specs, and SOW inputs. Advocate customer priorities to Product/Engineering and help standardize repeatable deployment patterns. Translate business needs into technical and non-functional requirements (performance, privacy, retention, observability).
Required Experience
6+ years in Solutions Architecture, Pre-Sales Engineering, or senior technical consulting in B2B SaaS/enterprise software. Demonstrated experience implementing integrations across CRM/SIS/ERP, telephony/contact-center, identity providers, and data platforms. Deep knowledge of REST APIs, webhooks, event-driven architectures, and iPaaS/MCP-style connectors. Hands-on familiarity with Salesforce, Slate, or similar CRMs, student information systems, and cloud infrastructures. Proven experience leading technical workshops and communicating with enterprise stakeholders.
Nice to Have
Higher education technology experience, AI/ML or conversational AI exposure, Professional Services background.
Skills & Attributes
Systems thinking, strong communication skills, and pragmatic approach to delivery. Customer-focused with the ability to push back constructively.
Why EDMO? Join EDMO and help modernize higher education at scale. At EDMO you will:
Make measurable impact: your designs and decisions will speed admissions, increase access, and improve outcomes for real students. Shape Product Direction: work closely with Sales, Product, and Engineering to shape product roadmap and deployment patterns. Grow quickly: we support professional development with mentorship, training stipends, and opportunities to lead initiatives. Be part of a collaborative culture: small, cross-functional teams move fast, share knowledge, and celebrate practical innovation. Enjoy competitive rewards: market-competitive salary, equity, flexible time off, and benefits that support work-life balance. #J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
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