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SENIOR DESKTOP SUPPORT TECHNICIAN
Bordentown Fire Department
- Bordentown, New Jersey, United States
- Bordentown, New Jersey, United States
Über
Location: Bordentown Regional School District
Date Posted: 6/2/2026
Date Available: 07/01/2026
JOB SUMMARY Responsible for providing advanced technical support, maintenance, and administration of desktop systems, servers, and related infrastructure. Work with Desktop Support Technicians to troubleshoot advanced issues. The technician should possess a strong background in desktop support, server operations, and a commitment to ensuring a reliable and secure technology environment within an educational setting. This technician also must be prepared to meet deadlines, report to the director on project status, and make recommendations for network and standalone improvements/repairs.
QUALIFICATIONS
Degree from an accredited technical school or equivalent experience in a technology field (desired)
A+, Network+, MCP certifications OR ability to attain certifications within 12 months
Strong hands‑on experience with servers and clients running Windows Server 2019/2022 and clients running Windows 10/11
3-5 years of experience installing hardware & software
3-5 years of experience maintaining a network infrastructure
Knowledge of best practice usage of Microsoft services such as Hyper‑V, DNS, DHCP, DFS, GPO, printing, NTFS shares, WSUS, and Office 365
Knowledge of applications such as Google Docs, enterprise anti‑virus, enterprise backup solutions, MDM, enterprise imaging, and software packaging
Other alternative qualifications that the Board of Education may find appropriate and acceptable
REPORTS TO Director of Technology
SALARY Negotiable
TERMS OF EMPLOYMENT The Senior Desktop Support Technician is a twelve‑month employee who works the custodial calendar as adopted by the Board of Education. Terms and conditions of employment and benefits are in accordance with the negotiated agreement.
EVALUATION Job performance is evaluated annually by the Director of Technology.
PRIMARY DUTIES & RESPONSIBILITIES
Provide senior‑level desktop support to end‑users, troubleshooting hardware and software issues in a timely and efficient manner.
Assist with the development and maintenance of standard desktop and laptop builds to be deployed throughout the district, including disk image creation and deployment.
Install, configure, and maintain desktop operating systems and applications.
Collaborate with end‑users to provide training and guidance on technology usage.
Maintain Active Directory user accounts and distribution lists for network and email system.
Deliver, unpack, configure, and install desktop, notebook, tablet, servers/appliances and networking equipment.
Manage and maintain servers, ensuring optimal performance, reliability, and security.
Recognize and address potential networking issues such as switching and routing, escalating appropriately.
Install software per district procedures and vendor licensing agreements.
Monitor server logs and proactively address issues to minimize downtime.
Preview and evaluate new hardware and software and recommend changes or upgrades to keep district technologies effective and highly available.
Communicate with teachers, administrators, and support staff about recently implemented technologies and their usage/functions.
Implement and enforce security best practices to protect systems and data integrity.
Stay informed about cybersecurity threats and assist in developing security policies and procedures.
Maintain accurate documentation of hardware, software, and network configurations.
Generate reports on system performance, incidents, and resolutions.
Collaborate with IT team members to address complex technical issues and projects.
Remain current on industry trends and investigate new technologies.
Service and troubleshoot district walkie‑talkie devices.
Basic troubleshooting of camera software, providing security video footage as requested.
Basic troubleshooting of door access hardware and other district physical security hardware.
Maintain department hardware inventory.
Other duties assigned by the Director of Technology and/or Superintendent.
PHYSICAL REQUIREMENTS Ability to lift and/or carry supplies and/or papers weighing no more than 50 lbs.
COGNITIVE REQUIREMENTS
Proactive and self‑motivated.
Strong attention to detail.
Ability to organize tasks and handle multiple tasks.
Excellent interpersonal and communication skills.
Can work in an environment with frequent interruptions.
START DATE July 1, 2026
For specifics about qualifications and responsibilities contact Mr. Daniel Cumming.
Please apply through the Applitrack process at www.bordentown.k12.nj.us
Daniel Cumming, Director of Technology Bordentown Regional School District
48 Dunns Mill Road Bordentown, NJ 08505 609-298-0674 ext. 1203 dcumming@bordentown.k12.nj.us
Bordentown Regional School District is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. EOE
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Sprachkenntnisse
- English
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