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Operations and Sales Admin
Tait Communications
- Scottsdale, Arizona, United States
- Scottsdale, Arizona, United States
Über
This is a great opportunity for a hospitality professional who thrives in a fast-paced environment and enjoys both operational and administrative responsibilities.
Full-Time Benefits & Compensation
Competitive pay of $50k+ annually, depending on experience
Medical, Dental, and Vision Insurance
Paid Time Off
401(k) with Company Match
Hilton Team Member Travel Discounts
Career Growth Opportunities
Supportive Team Environment
Key Responsibilities Operations & Financial Administration
Reconcile folios, house accounts, and operational reports
Complete bank deposits, billing, accounts receivable/payable tasks, and chargeback processing
Review payroll hours, inventory balances, and housekeeping productivity reports
Complete weekly and monthly operational and financial reporting
Support daily hotel operations and provide shift coverage as needed
Guest Experience & Reputation Management
Monitor and respond to guest reviews on Booking.com, Expedia, and other platforms
Manage Kipsu guest messaging and response performance
Ensure timely resolution of guest assistance cases
Sales & Administrative Support
Prepare group pickup and production reports
Manage group resumes, rooming lists, and planner points
Update and maintain account information in Delphi
Participate in revenue and e-commerce calls
Systems Used Training will be provided for Hilton systems including PEP, Delphi, ProfitSword, LightStay, Kipsu, TimeStar, Converge, and additional reporting platforms.
Qualifications
Hospitality, hotel operations, or administrative experience preferred
Strong organizational and multitasking skills
Excellent attention to detail and problem-solving abilities
Proficiency with Microsoft Excel and reporting tools
Professional communication and ability to handle confidential information
Self-motivated with the ability to work independently
Why Join Us? At Home2 Suites & Tru by Hilton Salt River, we pride ourselves on delivering outstanding guest experiences while creating a positive and supportive workplace for our team members. Join a growing Hilton property where your contributions directly impact hotel success and guest satisfaction.
Apply Today! Start your next hospitality career opportunity with a team that values professionalism, teamwork, and growth.
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Sprachkenntnisse
- English
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