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Inside Sales Engineer
Process Insights
- Houston, Texas, United States
- Houston, Texas, United States
Über
We currently have an opening for an Inside Sales Engineer . This individual is responsibleforgrowing aftermarket revenue across the full Process Insights product portfolio while serving as the commercial owner of the PI install base across the Americas. This position is based in Houston, TX or Pittsburgh, PA (hybrid), reporting to the Director of Aftermarket with a focus ondriving aftermarket growth through lifecycle management, customer engagement, and technical sales support.
This is a Aftermarket position that will collaborate with Field Service Engineers, Regional Sales Managers, Engineering, and Technical Support teams.
This role plays a critical part in driving our vision to partner with our customers to become their preferred process analytical solutions provider.
Successful candidates will be collaborative, service‑minded, and results‑oriented. We are looking for candidates easy to talk to, dynamic, and adaptable, with the ability to change direction quickly while still applying a solid problem‑solving methodology. If you are entrepreneurial‑minded, customer‑focused, technically curious, and comfortable working across teams, this position could be a great fit!
Duties and Responsibilities
Own and manage the Process Insight install base, maintaining a thorough understanding of installed equipment, site history, and customer needs across the Americas region.
Establish and maintain strong relationships with new and existing customers to generate qualified aftermarket leads and drive revenue growth.
Design and present lifecycle management proposals including equipment upgrades, spare parts packages, and service/maintenance contracts.
Collaborate with the engineering and sales teams to develop solutions for complex analyzer applications and customer challenges.
Travel to customer facilities to conduct site walk-downs, assess equipment condition, and identify aftermarket opportunities.
Engage customers through educational outreach activities such as lunch-and-learn sessions to strengthen relationships and promote PI products and services.
Partner closely with the field engineering team to qualify leads and ensure a consistent pipeline of aftermarket opportunities.
Apply PI values to tasks and responsibilities.
Operational excellence, communication, service- minded, innovation, integrity, collaboration.
Ensure a safe working environment by adhering to all safety protocols and procedures, actively identifying potential hazards, and promoting a culture of safety among the team.
Apply equal amounts of skills and dedication to all other duties as assigned.
Qualifying Attributes and Skills
Bachelor’s degree in Engineering preferred (Industrial Technology or Chemistry also acceptable).
2–5 years into a professional career (open to recent graduates and experienced professionals).
Experience in technical sales, aftermarket sales, or entrepreneurial / small‑business environments is a strong plus.
Up to 40% travel across the Americas.
Comfortable working with CRM systems, Microsoft Office tools, and internal sales/engineering platforms.
Ability to communicate effectively at all levels of the organization.
Excellent written and verbal communication skills required.
Must be able to work unsupervised and have initiative to follow through on commitments with team and management.
Process Insights is an equal opportunity employer with a generous compensation plan
Excellent earning potential with qualifying annual bonuses
Health, Dental and Vision Benefits Plan
Elective Flexible Spending and Dependent Care Accounts
Elective Critical Care, Hospital Confinement, and Accident Coverage Plans
Life Insurance (1X), Short and Long-Term Disability
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Sprachkenntnisse
- English
Hinweis für Nutzer
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