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Key Responsibilities
· Provide customers with outstanding service and support
· Assist in handling customer satisfaction and resolving customer complaints professionally and efficiently
· Build and maintain strong rapport with customers
· Provide quotes and process orders for customers · Coordinate with other departments on orders
Core Skills:
· Excellent verbal and written communication skills
· Strong critical thinking skills with the ability to work independently
· Ability to multi-task in a demanding environment while maintaining attention to detail
· Proficiency in Microsoft Office applications
· Experience with NetSuite (or equivalent ERP system) is a plus Basic Requirements:
· Minimum of two (2) years of customer service experience
· Basic accounting or financial knowledge
· Ability to work effectively in a team-based environment · Ability to successfully pass pre-employment drug screening and background check
What We’re Looking For The ideal candidate is customer-focused, organized, and proactive, with a strong sense of accountability. You should be comfortable working cross-functionally with multiple departments while ensuring customers receive accurate and timely service.
If you are looking for an opportunity to grow within a collaborative manufacturing environment and contribute to a company that values quality and customer satisfaction, we encourage you to apply.
Sprachkenntnisse
- English
Hinweis für Nutzer
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