Medical Assistant Primary Care SchedulerCorewell Health • Holland, Michigan, United States

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Medical Assistant Primary Care Scheduler

Corewell Health

Holland, Michigan, United States

Holland, Michigan, United States

Jetzt Bewerben

Über

Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only About our Practice: Our Primary Care Practice—serving Internal Medicine, Family Medicine, and Pediatrics—is a busy, patient-centered environment with a strong focus on access, efficiency, and preventive care. We are committed to providing exceptional experiences for our patients while supporting our physicians and Advanced Practice Providers (APPs) as a collaborative care team. About Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients. The Medical Assistant Phone Position plays a key role in keeping our clinics running smoothly. This is primarily a sit-down role responsible for managing a high volume of incoming phone calls with professionalism, empathy, and attention to detail. The individual in this position serves as a vital connection between patients and the care team. Key Responsibilities Include:
Answering high-volume incoming calls in a courteous, compassionate, and efficient manner
Gathering patient concerns, symptoms, and requests and documenting them accurately in the electronic health record
Appropriately routing urgent and non-urgent calls to clinical staff
Communicating normal test results to patients and assisting with prescription refill requests and result routing
Scheduling appointments, follow-ups, and procedure visits
This role is ideal for someone who enjoys helping patients, multitasking in a fast-paced setting, and being an essential support to both patients and providers. Qualifications
High School Diploma or equivalent Required
Successful completion of a competency-based medical assistant training program Required
1 year of relevant experience in a physician practice or healthcare setting Preferred
AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
One of the following Required within 120 Days
AAMA Certified Medical Assistant (CMA)
AMT Registered Medical Assistant (RMA)
NHA Certified Medical Assistant (CCMA)
NCCT Certified Medical Assistant (NCMA)
NAHP Certified Medical Assistant (NRCMA)
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location SITE - Care Center Lakewood - 588 E Lakewood - Holland Department Name Internal Medicine Lakewood Care Ctr - Medical Group West Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 36 Hours of Work Variable; 7:00 a.m. - 7:00 p.m. Days Worked Variable; Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Holland, Michigan, United States

Sprachkenntnisse

English

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