Developments Assistant

The Developments Assistant develops, maintains, and interacts with a broad scope of new and existing customers and clientele within the department to increase sales of products and services. The Developments Assistant performs activities associated with selling, client selections, design, ordering, and overall management of a specialized department that requires knowledge of a specialized nature.

Provide clients with excellent customer service, presentations, assistance, and engagement in conversations to determine needs, goals, and project scope.

Provide product knowledge to customers through the features, values, correct usage, lead times, and benefits of each product.

Diverse product knowledge and ability to assist other department colleagues in providing additional items or services for customers.

Assist homeowners, developers, and trades with design needs based on the individual project criteria, budgets, and required deadlines.

Identifying leads, managing prospects, and acquiring new business

Complete scheduled and cold call prospecting activities to establish first and follow-up appointments with customer decision makers.

The ability to read and understand architectural plans, schedules, and product specification sheets.

Creating and completing estimates for materials and installation by bid deadlines.

Tracking and maintaining job opportunities via Earth Elements software

Using Computer Programs: Outlook, Teams, Earth Elements software, Bluebeam, 2020, AutoCad, Photoshop, InDesign, Acrobat, Salesforce, and other programs specified to the department.

Maintaining up-to-date knowledge of current trends, markets, and product lines

Following up with customers for A/R

Working closely with accounting and informing accounting on status of projects for correct invoicing

Collaborating with suppliers to ensure all materials are quoted accurately and arrive in a timely manner.

Participating in local activities as required (i.e. Home Show, Parade of Homes, others)

Participating in own professional development

Other duties as assigned by management.

Additional job functions: Ordering, labeling, and shipping samples; keeping sample towers organized; performs related duties as required; hosting client meetings; managing pipeline; and tracking lead times and project delivery dates.

The ideal candidate has the following competencies: Communication Proficiency, Results-driven, Organizational Skills, Prioritization Skills, Initiative/Self-starter, Customer/Client Focus, Technical Capacity, Multi-Tasking, Problem-solving, Adaptability, Computer Skills, Self-regulation, Teamwork/Collaboration, and Accountability.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for new Product Specialists within the department.

This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, etc. Primarily inside in well-lighted, well-ventilated areas, but can at times be outside in external environments.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a sedentary role; however, lifting of approximately 25 pounds with occasional lifting of small objects and samples; sitting, standing, walking, talking, hearing, and finger dexterity.

This is a full-time position. Hours of work are Monday through Friday; 7:00 a.m. to 5:00 p.m., 40 hours per week. Overtime may be requested occasionally.

Travel is primarily local, up to 1 hour driving distance during the business day, although some out-of-the-area and overnight travel may be expected. Must have reliable transportation and a clean driving record, per insurance eligibility requirements.

Requirements

A high school diploma or equivalent is required, bachelor's degree in Business, Marketing or Design preferred

Minimum of 2 years' sales experience, required

Experience within the building, design, or architecture industry preferred

Knowledge of product areas and lines, preferred

Must be proficient in Math and English

Clean driving record, able to meet insurability qualifications

Earth Elements is an Equal Opportunity Employer. Learn more about us on our website.