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Clinical Liaison Support
Aveanna Healthcare LLC
- Chandler, Arizona, United States
- Chandler, Arizona, United States
Über
Provide education to patients and caregivers on enteral feeding pumps, supplies, and what to expect during service
Troubleshoot basic pump, feeding, and tolerance concerns and communicate recommendations appropriately
Follow up on new and existing patients to support continuity of care and patient satisfaction
Assist with supply deliveries and patient education in the home as needed
Collaborate with physicians, dietitians, nurses, and case managers regarding home feeding regimens and patient needs
Referral & Care Coordination
Meet regularly with referral sources including case managers, physicians, RNs, dietitians, and discharge planners to support referral processing and patient onboarding
Complete documentation required for new patient referrals and coordinate with internal teams to ensure timely start of care
Assist in resolving insurance, authorization, eligibility, and clinical documentation requests
Support hospital discharge planning and transition-to-home coordination efforts
Partner with sales team members to support growth and start-of-care goals
Operations & Team Support
Respond to patient care and revenue-related requests in a timely manner
Coordinate communication between referral sources, patients, caregivers, and internal teams
Assist with special projects and additional responsibilities as assigned
Required Qualifications
Clinical background required (e.g., RD, LPN, DTR) with active credentials/licensure in the applicable state(s) of practice
Associate or Bachelor’s degree from an accredited program
Understanding of healthcare compliance and regulatory standards
Ability and willingness to travel locally
Strong communication, organization, and problem-solving skills
Preferred Qualifications
1–2 years of clinical experience preferred but not required
Experience in homecare, enteral nutrition, DME, or discharge planning preferred
Other Skills & Abilities
Ability to maintain confidentiality and professional boundaries at all times
Strong attention to detail and time management skills
Effective conflict resolution and critical thinking abilities
Ability to work collaboratively in a fast-paced environment
Physical Requirements
Must be able to speak, read, write, and understand English
Frequent lifting, carrying, pushing, and pulling up to 25 pounds
Occasional lifting, carrying, pushing, and pulling up to 50 pounds
Prolonged standing, walking, bending, kneeling, reaching, twisting, and stair climbing
Visual and hearing acuity required
Ability to safely handle patients and equipment as needed
Ability to appropriately respond to emergency situations in the home or during transport
Work Environment
Duties are performed in both office and community settings during agency operating hours
Frequent local travel to hospitals, referral sources, and patient homes
Possible exposure to allergens, bodily fluids, infectious diseases, and other environmental conditions associated with healthcare settings
Additional Information This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may change at any time with or without notice. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html) Notice for Job Applicants Residing in Florida Apply
Sprachkenntnisse
- English
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