Medical Support Assistant (Advanced)US Department of Veterans Affairs • Dayton, Ohio, United States
Medical Support Assistant (Advanced)
US Department of Veterans Affairs
- Dayton, Ohio, United States
- Dayton, Ohio, United States
Über
Performs complex scheduling functions for all imaging modalities, including CT, MRI, Ultrasound, Nuclear Medicine, Interventional Radiology, Diagnostic X-ray, Bone Density and Radiation Oncology. Answers and initiates telephone calls to address the needs of Veterans. Schedules appointments, interprets, and verifies provider orders in accordance with VHA national scheduling guidelines. Executes orders to consult workflows for Community Care imaging based on NRPO user guides and facility procedures. Serves as an Administrative Referral Coordination (RCT) member in accordance with the enterprise-wide Referral Coordination Initiative (RCI). Ensures that MRI, CT, Ultrasound, and Nuclear Medicine orders are vetted and authorized by a Radiologist before scheduling. Ensures all new radiology orders received each day are reviewed, processed, dispositioned and queued appropriately. Manages cancellations, no-shows, incomplete appointments, and rescheduling actions while maintaining accurate, complete documentation and required updates in accordance with scheduling directives. Other duties as assigned.
Work Schedule: Monday - Friday, 8:00 am to 4:30 pm OR 7:30 am to 4:00 pm, to meet the needs of the service Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 94000-A Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
Sprachkenntnisse
- English
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