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Inbound Call Center Agent

Virtual Vocations Inc
  • US
    New York, New York, United States
  • US
    New York, New York, United States

Über

Providing high-level customer service solutions, the full-time Inbound Call Center Agent will manage inbound calls, identify customer needs, and ensure satisfaction while working remotely. Key responsibilities:
Manage large volumes of inbound calls and document customer interactions accurately Identify and assess customer needs to provide appropriate solutions and alternatives Meet personal and team targets while adhering to communication procedures and guidelines
Required qualifications:
At least 1 year of previous high-volume call center experience Proven customer support experience as a call center representative Familiarity with Windows and Microsoft Office, with the ability to learn new software Strong phone contact handling skills and active listening abilities Must be able to pass a 7-year background check
  • New York, New York, United States

Sprachkenntnisse

  • English
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