Service Advisor
Rosen Nissan Madison
- Madison, Wisconsin, United States
- Madison, Wisconsin, United States
Über
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Benefits
Competitive PayMedical, Vision, Dental401(K) Retirement PlanGroup Life InsuranceFlexible Spending AccountPaid VacationEmployee Discounts
Responsibilities
Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customers
Qualifications
Proven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultantVery energetic personality A desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programs
Rosen Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sprachkenntnisse
- English
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