Über
TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers.
Responsibilities:
Supervising a team of Field Coordinators who welcome guests and monitor queue control at our bus stops.Being the liaison between escalated customer issues and managers. Collect guest information to assist in resolving customer service-related issues and concernsCoordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operationsBe responsible for company equipment.Promote a culture of positivity and teamworkMonitor the safety of employees and guests.Conduct and submit various reports as assignedRequirements:Comfortable and effective working outdoors in various weather conditionsThe ability to provide excellent customer serviceAbility to work in all weather conditionsOutstanding interpersonal and communication skillsOrganized and attentive to detailThe ability to manage crowds and remain calm in stressful situationsThe ability to stand for long periods.Willingness to work on weekends and holidaysThe ability to work with google office applications, e.g., docs, sheets, email, chatThe ability to supervise a team of 20 to 30 people.
Job Type: Full-time
Pay: $20-$22 per hour
Benefits:Employee discountHealth insurancePaid TrainingSchedule:8-hour shiftDay shiftHolidaysNight shiftWeekend availabilitySupplemental Pay:Bonus pay
Sprachkenntnisse
- English
Hinweis für Nutzer
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