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Customer Service SpecialistAlphabe Insight IncColumbus, Ohio, United States

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Customer Service Specialist

Alphabe Insight Inc
  • US
    Columbus, Ohio, United States
  • US
    Columbus, Ohio, United States

Über

Company Description
About Us
At Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.
Job Description
Job Description
Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systemsResolve customer concerns and issues with accuracy and efficiencyMaintain a thorough knowledge of our property offerings and processesDocument interactions, feedback, and resolutions in company systemsCollaborate with internal departments to ensure a seamless customer experienceAssist with administrative tasks related to client accounts and support requests
Qualifications
Qualifications
High school diploma or equivalent (Associate or Bachelor's degree preferred)2+ years of experience in a customer service role, preferably in real estate or a professional services environmentExcellent verbal and written communication skillsStrong problem-solving abilities and attention to detailProficiency in Microsoft Office and CRM systemsAbility to work independently and manage multiple priorities
Additional Information
Benefits
Competitive salary: $59,000 - $66,000 annuallyOpportunities for professional development and internal advancementComprehensive training and onboarding supportHealth, dental, and vision insurancePaid time off and holidaysA dynamic and collaborative team environment
  • Columbus, Ohio, United States

Sprachkenntnisse

  • English
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