Driver Support Recovery Coordinator - PTSwift Transportation • Phoenix, Arizona, United States
Driver Support Recovery Coordinator - PT
Swift Transportation
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
Über
Dispatch necessary resources (driver, truck, trailer) to take care of immediate issue. Monitor loads and resolve issues that may affect the scheduled delivery/pickup times. Seek out trailer availability and help drivers find the trailer. Resolve driver issues within authorized limits. Utilize all available tools, perform planning functions and critical thinking activities to ensure on-time deliveries and improved customer service. Provide daily summary of shift activity and ensure day shift is aware of changes and are informed of on-going concerns. Collaborate with designated internal department personnel to resolve customer or driver issues as necessary. Conduct persuasive discussions with drivers to ensure loads are accepted. Proactively work to assist others in achieving the organization's objectives.
Qualifications Previous experience in transportation required.
Must have strong communication skills. Must be able to work in high pressure situations. Must possess strong problem solving skills. Must be detail-orientated. High School Diploma or equivalent required.
What We Offer: Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors. Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters. The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Sprachkenntnisse
- English
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