Sales and Service Coordinator
Epika Fleet Services
- Lithonia, Georgia, United States
- Lithonia, Georgia, United States
Über
Answer inbound calls and emails from fleet customers and prospects; route service requests to the appropriate shop or mobile team Create and manage work orders, estimates, and customer records in Fullbay (our shop management system) Communicate repair status updates to customers via phone and email with professionalism and urgency Support outside sales executives by preparing customer proposals, pricing sheets, and account documentation Coordinate scheduling between customers, service advisors, and technicians to minimize fleet downtime Follow up on open estimates, pending approvals, and outstanding invoices Maintain organized records of customer interactions, service history, and sales pipeline activity Assist with onboarding new customer accounts, including gathering fleet information and setting up preferred vendor agreements Learn the fundamentals of commercial truck and trailer repair services, parts, and pricing to speak confidently with customers Contribute to a positive team culture by communicating openly and supporting colleagues across departments
Qualifications What we're looking for includes:
Strong written and verbal communication skills Excellent email and computer proficiency Professional phone and email etiquette Organizational skills and attention to detail Self-starter mentality Positive attitude and coachability High school diploma or equivalent required; associate or bachelor's degree is a plus but not required Prior experience in customer service, sales support, dispatching, or administrative coordination is preferred but not mandatory
Benefits Career growth and advancement opportunities include:
Outside Sales Executive Manage your own book of business, develop new fleet accounts, and drive revenue growth across our service markets. Includes a performance-based compensation plan with uncapped commission potential. Outside Collision Repair Estimator Conduct on-site damage assessments for commercial trucks and trailers, prepare detailed repair estimates, and work directly with insurance adjusters and fleet managers. A high-demand, high-earning specialty in our industry.
What we offer includes:
Competitive base pay with opportunity for performance bonuses Health, dental, and vision insurance Paid time off and holidays Hands-on training in commercial fleet services and shop management systems A clear, defined career path with real advancement opportunities A supportive, team-oriented work environment recognized as a Top Workplace in Metro Atlanta The chance to break into a $50B+ industry with long-term career stability
CS Truck and Trailer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Pay Range USD $18.00 - USD $23.00 /Yr.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.