Shift Lead

Do you have strong leadership skills, enjoy helping people, and thrive in a fast-paced environment? Sud Stop Car Wash is looking for an energetic and dependable Shift Lead to join our team in Smithfield, NC.

At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in delivering a clean shine and an even brighter experience. Our team is growing, and we're looking for leaders who value teamwork, positivity, and great service.

What You'll Do

• Lead and motivate a team of Customer Service Attendants during your shift
• Ensure excellent customer service and a safe, efficient operation
• Train and coach team members to uphold Sud Stop standards
• Handle customer questions, feedback, and service recovery when needed
• Monitor daily operations, equipment, and cleanliness of the site
• Promote memberships and services to meet sales goals
• Work outdoors in all weather (on your feet, moving around)

What We're Looking For

• Previous leadership or supervisory experience (retail, hospitality, or service industry preferred)
• Customer service and/or sales experience
• Strong communication and problem-solving skills
• Team-first mindset with the ability to lead by example
• Reliable transportation
• Comfortable working on your feet and lifting up to 50 lbs
• Comfortable working outside for prolonged periods of time
• Weekend and holiday availability
• Car wash experience is a plus, but not requiredwe'll train the right person!

Pay & Perks

• Competitive hourly pay + bonus opportunities
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid holidays (including 3 "flex" days)
• PTO and growth opportunities nationwide

Ready to Lead With Us?

If you're upbeat, dependable, and ready to take the next step in your career, we'd love to meet you. Apply today and grow your leadership with Sud Stop Car Wash!