Guest Service Representative - SubstituteTricoci University • Urbana, Illinois, United States
Guest Service Representative - Substitute
Tricoci University
- Urbana, Illinois, United States
- Urbana, Illinois, United States
Über
About Tricoci University:
At Tricoci University of Beauty Culture, we pride ourselves on offering exceptional beauty education while fostering a welcoming environment for both students and guests. Our mission focuses on empowering our students with the skills and knowledge they need to thrive in the beauty industry.
Position Overview:
As a Substitute Guest Service Representative, you will play a crucial role in providing support during peak periods or staff absences. Your exceptional customer service skills will help ensure a positive experience for guests and a smooth operation at our campus.
Key Responsibilities:
Warmly greet guests and students upon arrival, providing assistance as needed. Manage incoming phone calls and inquiries, offering information about our programs and services. Assist with scheduling and confirming appointments for beauty treatments and consultations. Keep accurate records of client interactions, appointments, and other relevant information. Resolve any guest concerns or issues promptly and professionally. Collaborate with team members to maintain an efficient and welcoming atmosphere. Perform various administrative tasks to support the smooth running of operations.
Why Work With Us?
Become part of a leading institution dedicated to beauty education and student success. Enjoy a supportive work environment that values teamwork and collaboration. Flexible scheduling options to accommodate your personal availability. Opportunities for growth and development within the beauty industry. Employee discounts on beauty services and products.
Requirements
Qualifications:
High school diploma or equivalent; additional training in hospitality or customer service is a plus. Previous experience in customer service or guest relations preferred. Strong verbal and written communication skills. Excellent organizational abilities and the capacity to multitask. Proficiency in Microsoft Office Suite; familiarity with CRM systems is a plus. A positive attitude and the desire to assist others. Flexible availability, including weekdays, evenings, and weekends, based on operational needs.
Benefits
Generous Paid Time Off401K PlanAccess to Continuing Education Units (CEU) ClassesComplimentary Services at our Student ClinicProduct DiscountsOpportunities for Career AdvancementA Rewarding and Dynamic Work Environment
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Job Description may be written with the assistance AI
Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.