Field Service TechnicianMiratech Corporation • Charlotte, North Carolina, United States
Field Service Technician
Miratech Corporation
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
Über
The Field Service Technician (FST) supports customers with on-site service, technical support, and training. Responsibilities include:
Commissioning new equipment and performing preventive maintenance, troubleshooting, and repair of existing equipmentProviding telephone and on-site customer supportPreparing detailed Field Service Reports (FSRs) documenting work performed and equipment performanceTraining at the Tulsa, OK home office, followed by on-the-job training (OJT) with experienced FSTs before autonomous work
Key Responsibilities:
Provide technical service support on existing installations to ensure systems meet building codes and operate efficientlyProgram and commission control systems and integrate them with building automation systemsWork with multiple control systems across different sitesCommunicate directly with customers to resolve site-specific issuesDocument service calls, including follow-up requirementsReplace failed parts, controllers, wiring, relays, and devices as neededMaintain courteous and professional interactions with customersVerify devices, panels, and annunciators of control projectsEnsure timely software backups for projects and software developmentComplete timesheets, service work orders, and other required paperwork accurately and on time
Must-Have Skills, Experience, and Education:
Strong electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of equipment and systems such as AC/DC motors, industrial controls, compressors, backup generators, etc.Ability to use volt meters, amp meters, oscilloscopes, and troubleshoot basic electric/electronic circuitryAbility to read and interpret electrical and electronic diagramsWorking understanding of AC power circuitry (including breakers, multi-phase power, 120VAC)Comfortable working at heights or in confined spacesService-minded and customer-focused
Sprachkenntnisse
- English
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