Über
Act as a right-hand partner to outside sales reps, taking on non-selling tasks to maximize their productivity Prepare, verify, and process quotes, proposals, and orders with a high level of accuracy Coordinate closely with sales reps, builders, contractors, and internal teams Ensure all orders are complete, accurate, and aligned with customer expectations
Customer-Facing & Relationship Support
Serve as a key point of contact for builders, contractors, and professional remodelers Assist with customer inquiries, follow-ups, and post-sale support Build trust by delivering responsive, detail-driven service Handle service requests, change orders, and issue resolution with professionalism Help create a seamless, positive customer experience from start to finish
Project Coordination & Administrative Excellence
Interpret blueprints and perform basic take-offs to support accurate proposals Manage lead follow-up activities and maintain detailed documentation in CRM systems Enter and manage orders using quoting and CRM tools (PQM, Salesforce, etc.) Generate reports and track key activities for leadership visibility Coordinate sample deliveries, service scheduling, and internal requests Support continuous improvement efforts and workflow optimization
What You Bring
Strong organizational skills and exceptional attention to detail A proactive, self-motivated approach, you take ownership and follow through Ability to juggle multiple priorities in a fast-paced environment Confidence interacting with customers and building relationships A team-first mindset, you enjoy supporting others and driving results together Strong communication skills (phone, email, and in-person) Comfort learning systems and technology
Preferred:
02 years of experience in administrative support, sales support, or customer service Exposure to construction, building materials, or home improvement industry Experience supporting a field/outside sales team
Why This Role Stands Out
Direct impact on revenue by enabling sales reps to stay focused on selling Blend of admin + customer interaction, not just a desk job Exposure to B2B sales, construction industry, and project coordination Opportunity to build valuable skills in CRM systems, quoting, and operations A collaborative, team-driven environment where your work truly matters
Compensation & Benefits
Competitive hourly rate Full benefits package, including health, dental, vision, and more Paid time off and holidays Opportunities for growth and development
Work Environment & Requirements
Full-time onsite role in Austin, TX Schedule: MondayFriday, 8 AM 5 PM Mix of office, showroom, and occasional field/site visits Local travel to job sites, customers, or events as needed Ability to lift materials/samples and remain active throughout the day
Ready to grow your career while making an impact every day? If you thrive on organization, enjoy supporting a team, and love delivering great customer experiences, we want to hear from you. Apply today and become the backbone of a high-performing sales team.
Sprachkenntnisse
- English
Hinweis für Nutzer
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