Patient Care Services - South Offices - FloatMaine Optometry • Gorham, Kansas, United States
Patient Care Services - South Offices - Float
Maine Optometry
- Gorham, Kansas, United States
- Gorham, Kansas, United States
Über
Monday: 8am - 6pm Tuesday: Thursday 8am - 5pm Friday: 8am - 4:30 pm Saturday: 8am - 12 pm (one per month)
Job Responsibilities To provide excellent customer service to all patients, vendors, and patrons of Maine Optometry. To perform various routine clerical work, provide data entry support, and provide information and assistance to patients regarding departmental policies and procedures. Job Duties
Answer telephone, screen, and direct calls Greet all individuals entering the office, monitor visitor access, and maintain awareness of anyone entering the practice. Handle inquiries from patients and vendors. Receive and sort mail and other deliverables. Maintain and organize the reception/waiting area. Operate a variety of office equipment including, but not limited to: copiers, phones, computers Input and retrieve data within the computer system. Provide excellent customer service in scheduling patient appointments. Control and request as appropriate inventory relevant to the reception area. Complete the end of day tasks and other outstanding paperwork to close out the day services. Properly bill and submit services to insurance companies while keeping the patient accurately informed.
Other Functions
Receive and organize office materials and supplies. Receive, sort, and distribute incoming and outgoing correspondence. Contribute to the overall practice needs by accomplishing duties as they arise and providing the results needed for a smooth-running practice as assigned
Qualifications
High school graduate or equivalent Previous medical office experience is not needed but preferred Strong customer service skills: communicator, listener & team player Basic math skills Familiarity with computers and ability to learn new software Embraces change Previous customer service experience
Sprachkenntnisse
- English
Hinweis für Nutzer
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