Associate Patient Care | , NYUnitedHealthcare At Home • Cedarhurst, New York, United States
Associate Patient Care | , NY
UnitedHealthcare At Home
- Cedarhurst, New York, United States
- Cedarhurst, New York, United States
Über
Greets patients as they arrive and manage appropriate standard wait times Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents Collects co-payments, co-insurance, and deductibles and issues receipts Check In and Check Out patients Follow the Payment Security policy and procedures according to Optum Medical guidelines Processes walk-in patients and visitors Answers phones and schedules appointments Answer telephone calls promptly and courteously, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Manages medical records (maintains, files/scans, prepares for schedule) Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc. Establish and maintain effective working relationships with patients, employees, and the public Ability to cover other offices if needed Ability to be cross trained as a MA (medical assistant) Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
High School Diploma/GED (or higher) 1+ years of customer service or healthcare related experience Ability to cover other offices if needed Ability to be cross trained as MA (Medical Assistant) Ability to work 37.5-hour work week Monday through Friday 8:30 am to 5:00 pm
Preferred Qualifications:
Experience working with an electronic health record (EPIC) Knowledge of medical terminology 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Bilingual (English/Spanish)
Soft Skills:
Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to be empathetic and kind towards patients Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED
Sprachkenntnisse
- English
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