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Sales Representative Insurance Agent
Allstate
- Miami Beach, Florida, United States
- Miami Beach, Florida, United States
Über
Job Summary Provides customer service and resolves issues by offering solutions, explanations and options. Quotes and prepares insurance proposals.
General Accountabilities Provides customers' information about products or services, quotes and closes sales, cancels accounts, or obtains details of complaints. Ensures full customer satisfaction and maintains a friendly, helpful demeanor while engaging in proactive policy retention strategies. Identifies and prioritizes problems and issues related to service area. Maintains close contact with customer to give updates on progress toward resolution of issue or service request. Refers unresolved customer issues to designated departments for further investigation. Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Personally responsible for hitting team and individual sales goals. Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken. *The company reserves the right to add or change duties at any time.
Job Qualifications Education: High school diploma, equivalent or higher education. Experience: 1-2 years of related experience State of Florida 4-40 Licensed a MUST.
Skills Excellent verbal and written communication Service orientation Critical thinking Active listening Knowledgeable in Office Programs Reliable and with great time management
Sprachkenntnisse
- English
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