Guest Service Associate

Job Category: Guest Services Requisition Number: GUEST002839

Posted: May 11, 2026

Part-Time Madison, WI 53717, USA

Greet guests, answer questions, and make sure everyone feels welcome Assign lanes and provide quick start-up instructions so the fun begins right away Operate the POS system: take payments, issue gift cards, and handle daily paperwork with accuracy Share info on promotions, specials, and upcoming events Keep the front desk area clean, organized, and inviting Communicate with team members to ensure smooth service and quick responses Help manage lane turnover, monitor guest activity, and assist with vending or arcade tasks Support opening and closing duties as needed

Friendly, dependable, and comfortable engaging with guests of all ages Organized and able to juggle multiple priorities in a fast-paced setting Confident with computers or POS systems (training provided!) Team player with a positive, can-do attitude Available to work nights and weekends that's when the fun happens!

At Spare Time Entertainment, every day brings new guests, new energy, and plenty of laughter. You'll be part of a team that values great service, teamwork, and fun. Apply today and help us create unforgettable guest experiences at Spare Time Entertainment!

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.