Dieses Stellenangebot ist nicht mehr verfügbar
Level 1 & Level 2 Field Techs / Desktop Support
Royal Communications Consultants
- United States
- United States
Über
L1 and L2 Desktop Technicians
Location: New York and Jersey City
- ONSITE - various locations
Shift: Monday through Friday: 8 am to 5 pm
Initiative: Desktop Set Up for buildings
Part-time temporary
Job Description/ Responsibilities
•
Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
•
Handle equipment installation and moves with little or no supervision.
•
Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
•
Work well under supervision.
•
Training will be provided.
Qualifications:
•
Excellent communication skills.
•
Strong troubleshooting and critical thinking skills.
•
Positive and professional demeanor.
SCOPE OF WORK for Level 2 Desktop Technician
•
Install all the equipment that has been staged by the Level 1 Team.
•
Work will have to be documented for what equipment was successfully installed and any errors that occur, within the provided SmartSheets link.
SCOPE OF WORK for
Level 1 Desktop Technician
•
Distribute and stage each desk with the necessary equipment.
•
Standard desk includes two monitors, VDI, camera, and peripherals.
•
There will be additional equipment for each trader desk.
•
Work will have to be documented within provided SmartSheets link: what equipment has been staged at what desk.
Powered by JazzHR
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.