Office Import Coordinator I

UPS is looking for an Office Import Coordinator I to join their Brokerage team in Lachine, Quebec. This is a full-time, permanent role focused on processing customs clearances and declarations for repetitive and non‑complex shipments.

To process customs clearance (release) AND/OR confirm declarations for repetitive and non‑complex shipments guided by the CCBS system and personal skills.

• Process customs releases and confirm declarations using the CCBS system (creates or modifies line code/classification)
• Perform data entry: open customers’ files, validate information, handle credit and invoicing
• Collect supplementary information or documentation from customers, drivers, customs and other offices when required
• Identify customer profile discrepancies
• Answer standard questions and requests from customers, drivers, customs and other offices
• Handle delivery service and/or import permit requests if required
• Gather and send proper documentation to the government
• Work as a team member with clients, UPS SCS employees, carriers, and inbound agents

• 6 months to 2 years of experience
• High school diploma or equivalent
• Bilingualism required: French and English (written and spoken) – intermediate verbal and written communication skills in French
• Basic knowledge of customs operations, laws and regulations, and other government departments
• Basic understanding of the HS (Harmonized System) classification system
• Basic computer skills

Monday to Friday, 8:00 AM – 5:00 PM, minimum 40 hours per week. Flexibility with start and finish time required.

nd Avenue, Lachine, QC H8T 3H2, Canada

$18.47 per hour

UPS is a diverse and equal opportunity employer. Accommodations are available on request for candidates with disabilities taking part in the recruitment process.

High school diploma; 6 months to 2 years of experience; bilingual in French and English (intermediate level); basic knowledge of customs operations, HS classification system, and computer skills