Residential Aide (Baxter Safe Haven)

Baxter Safe Haven - Elmhurst, NY 11373

Salary Range $31,154.00 - $38,955.00 Hourly Position Type Full-Time Education Level High School Diploma/ GED

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: The Baxter Safe Haven is a transitional housing residence for homeless adults, many with mental illness. Goddard Riverside Community Center is committed to building community and enhancing the lives of vulnerable New Yorkers by meeting essential human needs. With 27 programs across 22 sites, Goddard Riverside is an advocate for the interests of our community members, as well as a provider of a continuum of vital services, including food and shelter programs, assistance for homeless and mentally ill men and women, and comprehensive educational, cultural and recreational programs for adults and children.

Purpose of Position: Assist tenants in the development of daily independent living skills, including assisting with laundry, personal hygiene and providing meals Maintain attendance and monitor status of clients Receive meal deliveries and maintain kitchen Perform client intakes and provide an orientation of the facility at check in Document intakes, bed swaps, attendance and incident reports via CARES.

Schedule:

• Tuesday-Saturday (11pm-7am)
• Sunday-Thursday (7am-3pm)

Salary Range: $31,154-$38,955

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate's number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

• Perform daily room and bed inspections
• Escort client to appointments
• Assist in the monitoring and development of resident's daily independent living skills
• Provide resident welcome kits and toiletry items
• Perform nightly bed counts
• Conduct groups with clients
• Heat and serve meals
• Conflict resolution between residents
• Manage operations desk
• Answer phones when necessary
• Help maintain the cleanliness of the building
• Monitor common areas to ensure proper usage
• Work collaboratively with building staff to assist tenants and ensure tenant safety.

• High School Diploma or GED required. Associates Degree preferred
• 1 year of applicable experience in shelter or residential setting
• Passion for working with individuals and families who are in transitional housing
• Excellent communication skills, comfortable working with others
• Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols
• Ability to deal with sensitive issues with diplomacy and discretion
• Must be able to multi task with strong organizational skills
• Food Protection Certificate will be required
• Driver's License preferred
• Bilingual is a plus

• Prior work experience with homeless/ mentally ill individuals is helpful, but not required
• Computer Literate
• Highly organized
• Strong communication skills
• Detail orientated and systems savvy
• Compassionate and personable
• Team-orientated

• Proficient in Microsoft Office programs including Outlook, OneDrive Excel, etc.
• Able to use or learn multiple databases including CARES.

• Frequent bending, kneeling, walking, climbing, and lifting to 50 lbs.

• Facility grounds, work site is in a residential building.
• Warming Kitchen
• Occasional visits to client rooms
• Escort residents to appointments
• Outdoor work required.