Veterinary Assistant (On-Call)

Reporting directly to the Veterinary Manager, the Veterinary Assistant is responsible for various aspects of animal care and husbandry, as well as supporting the logistical and operational needs of veterinary events held at the Oquendo Center. This role requires strict adherence to organizational standards, policies, and procedures. The Veterinary Assistant will interact with a diverse range of medical clients as well as clients from other professions attending meetings and events. Flexibility in scheduling is essential, as this position may require working up to 40 hours per week, with potential for overtime, as well as weekend and holiday shifts, based on business needs.

Education

• High school diploma or equivalent.
• General knowledge of safety rules, regulations, and sanitization for OSHA requirements.
• Understanding of the policies and procedures of the Oquendo Center.

Experience

• Experience working in labs or medical facilities, including knowledge of medical procedures.
• Familiarity with setting up and breaking down lab rooms and equipment for procedures.
• Previous experience working collaboratively with a diverse range of individuals.
• Proven ability to assist effectively during labs and veterinary procedures.
• Demonstrated knowledge of quality improvement practices and enhanced techniques.

Skills & Abilities

Communication and Interpersonal Skills

• Strong verbal and written communication skills; able to clearly explain concepts, listen actively, and consider alternative ideas.
• Advanced ability to read and interpret written information and edit work for clarity and grammar.
• Skilled in speaking persuasively and positively in various situations, responding well to questions, and participating in meetings.
• Demonstrates professional, courteous behavior and strong relationship-building skills with team members and clients.

Problem-Solving and Decision-Making

• Sound judgment and quick decision-making in difficult situations.
• Ability to independently analyze complex issues, recommend solutions, and resolve technical problems efficiently.
• Ability to act with urgency and demonstrate a proactive approach to problem-solving.

Professionalism and Adaptability

• Flexibility to work evenings, weekends, and holidays as necessary.
• Willingness to travel as needed for business purposes.
• Uniform adherence and professional demeanor required at all times.
• Ability to maintain a calm and controlled presence in all situations.
• Demonstrates passion, compassion, and a commitment to professional excellence.

Work Ethic and Teamwork

• Strong work ethic; dependable, punctual, and courteous to clients and staff.
• Ability to function well within a team environment, ensuring positive working relationships.
• Exhibits initiative, dedication, and a "Spirit of Service" mindset.

Organizational Mission and Vision Alignment

• Embraces and upholds the organization's Mission and Vision.
• Fosters collaborative relationships within the organization and supports strong external partnerships.
• Represents the organization positively, treating all stakeholders with respect and dignity.

Customer Service and Client Support

• Exceptional customer service skills and commitment to assisting clients safely and effectively.
• Ability to educate others about the program and make formal and informal presentations.
• Familiarity with maintaining professional boundaries while nurturing supportive relationships with staff and board members.

Job Specific Duties

Clinical Duties:

• Venipuncture
• Monitoring of anesthesia
• Radiography
• Preparation of surgical packs, including sterilization
• Administer medications as needed
• Animal restraint and handling (including large animals)
• Animal husbandry

Compliance and Safety:

• Ensure compliance with policies and procedures; report any violations and/or safety hazards.
• Maintain a high standard of cleanliness throughout the facility
• All duties included and not limited to the statutes put forth by The Nevada State Board of Veterinary Medical Examiners

Operational Support:

• Stock and maintain medical supplies
• Prepare and clean rooms for events
• Lab/event support as needed

Customer Service:

• Provide exceptional customer service to all guests of the facility.

Record Keeping:

• Maintain accurate medical records

Perks & Benefits

• Competitive & Transparent Salary Know what you're worth and be paid fairly for it.
• Comprehensive Benefits for Full-Time Employees Medical, Dental, Vision, Short & Long-Term Disability, and Life Insurance are 100% employer-paid for eligible full-time team members.
• 401(k) with 3% Company Match (Full-Time Employees) Invest in your future with our retirement savings plan.
• Supportive & Collaborative Work Culture Be part of a mission-driven team that values connection, communication, and kindness.
• Ongoing Professional Development From workshops to conferences, we support continuous learning and career growth (for eligible roles).
• Wellness Programs Access wellness resources and incentives designed to support your mental and physical well-being.
• Employee Recognition & Appreciation Events We celebrate winsbig and smallthroughout the year!
• Unique Industry Impact Make a meaningful difference in veterinary medicine and animal health.
• Work-Life Balance We value your time with predictable scheduling and occasional flexibility based on role and business needs.
• Fun Workplace Culture Holiday contests, team lunches, and just enough quirks to make work more enjoyable.

Requirements

Physical Requirements

Viticus Group is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

General Requirements

• Ability to sit, use hands and fingers, talk or hear, and smell continually.
• Ability to stand, walk, and reach frequently.
• Ability to climb or balance, stoop, kneel, or crouch occasionally.

Lifting and Carrying

• Ability to frequently lift and carry up to 10 lbs.
• Ability to occasionally lift and carry up to 50 lbs.

Vision and Hearing

• Close vision required to see computer monitors, read documents, and operate copy and fax machines.
• Distance vision is required to drive an automobile if driving is a requirement of the job.

Work Environment

• Work environment is indoors and climate-controlled.
• Occasionally exposed to outdoor weather conditions.
• Moderate noise levels as found in a business office with computer printers, households with TVs and dishwashers, and driving in light traffic.