Pet Resort Customer Service Rep

Safari Pet Resort in Murfreesboro, TN is calling all people with a deep love of animals and a gift for customer service to join our amazing office team as a full-time or part-time Pet Resort Customer Service Rep!

We are a family-owned company that loves providing great animal care and taking care of our employees. We pay our full- and part-time customer service reps a competitive wage starting at $15.00/hour. Our team also enjoys great benefits, including medical, dental, vision, paid time off (PTO), flexible schedules, a referral program, and free doggie daycare during scheduled shifts as well as discounts on retail items, overnight lodging, and healthy pet coverage. Plus, we make it easy to apply with our initial quick mobile-optimized application.

Dogs and cats in Middle Tennessee come to us to enjoy a pampered, individualized pet resort experience. Our founders have over 40 years of experience providing high-quality animal care, so they know what it takes to provide a lovely home away from home for our furry friends. At our sophisticated center, we offer premium overnight lodging, award-winning grooming, playful doggie daycare, and a swimming pool. We strive to create pleasant experiences for both our two-legged and four-legged clients.

Our family-owned and operated business is passionate about taking care of animals, and we want to build a team that is too. We are looking for friendly, energetic people who will treat our clients' dogs and cats as if they were their own. Our employees enjoy generous benefits and a positive, supportive environment filled with fun and excitement. Join us at Safari Pet Resort, "Where Pets Go On Adventure"!

Ask yourself: Are you a fast learner? Can you effectively prioritize multiple tasks? Do you have excellent communication skills? Can you attentively follow instructions? Are you highly organized and detail-oriented? If so, please consider applying for this full- or part-time animal care office position today!

Full-time employees are scheduled 3 - 4 days per week, and part-time employees are scheduled 2 - 3 days per week. Full shifts are typically 6:20 AM - 6:15 PM with an hour lunch. Half shifts are either 6:50 AM - 12:30 PM or 12:30 PM - 6:15 PM.

As a Pet Resort Customer Service Rep, you provide exceptional customer service for our clients with either two feet or four. You are a friendly, charismatic person who makes our customers feel comfortable leaving their furry loved ones in our care. Through emails, texts, phone calls, and in-person chats, you interact with clients, answer questions, and schedule appointments.

You perform a variety of client relations duties such as handling cash, engaging with pets, and managing incoming and outgoing client services. When owners drop their dogs and cats off, you lovingly handle their fuzzy friends. You also complete office tasks such as filing paperwork and making copies. You take pride in efficiently handling our office matters and keeping our customers happy!

What we need from you:

• Experience with customer service or sales
• Ability to work weekends and holidays
• High school diploma or equivalent
• Heart and love for working with dogs and cats

If you can meet these requirements and perform this animal care job as described above, we would be happy to have you as part of our team!