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Job Description
Job description:
Overview:
In the role of Inside Sales Representative (ISR) at Mike's Westside Rental, you will be instrumental in addressing the requirements of our customer base by serving our walk-in and call-in clients. You will be accountable for multiple branch operations, which encompass in-branch equipment rentals, customer engagement, and collections. Your main objective will be to actively enhance the branch's revenue through equipment rentals, all while delivering outstanding customer service.
The Job: Proactively address and resolve inquiries from customers. Manage the processing of rental quotes, reservations, contracts, and invoices in accordance with company policies and procedures. Working with the MWC Dispatcher, coordinate the scheduling of equipment delivery and pickup. Assist and support fellow ISRs where necessary. Serve as a dependable partner to OSRs (Outside Sales Representatives). Maximize revenue through exceptional customer service for all current orders. Conclude sales transactions for both incoming and outgoing calls. Offer customers expert guidance on the selection, operation, and maintenance of various equipment types. Oversee and monitor the daily collection and return of equipment. Provide support to all MWR team members where needed.
Requirements: High School or GED required, Associates Degree upward preferred. Possession of a valid driver's license with a satisfactory driving history. 1+ year experience preferred but will train the right candidate. Experience with Point of Rental is a plus. Demonstrated capability to manage multiple tasks in a dynamic environment. Exceptional skills in customer service, collaboration, and both verbal and written communication are essential. A strong commitment to safety.
General Physical & Environmental Requirements: Ability to work outdoors and indoors in varying weather conditions common to Texas, including heat, cold, wind, rain, humidity, and dust Ability to stand, walk, bend, stoop, kneel, crouch, climb, and work in physically active environments for extended periods Ability to safely lift, push, pull, and carry equipment, tools, and materials with or without reasonable accommodation Ability to use hands repetitively to handle, grip, manipulate tools, controls, and equipment Ability to work around moving machinery, vehicles, loud noise, fuels, oils, grease, solvents, and other common construction rental hazards while wearing required PPE Ability to maintain visual and auditory awareness for safety-sensitive environments Ability to perform essential functions of the job with or without reasonable accommodation in accordance with the ADA Benefits: *Medical/Dental/Vision
Insurance/401K *Paid Time off *Employee discount *Professional development assistance
Note: This role is classified as Safety Sensitive in accordance with our policies and procedures.
Join us in this exciting opportunity where your expertise will make a significant impact on our operations!
Company Description At Mike’s Westside Rental, you’re not just taking a job, you’re joining a fast-growing, independent equipment rental company where your impact is valued, and rewarded.
We operate with an ownership mindset across every role. Whether you’re in the shop, in the field, or supporting operations, you’ll be part of a team that works hard, solves problems, and supports each other to get the job done right.
As we continue expanding across Texas (and beyond) we’re investing in our people, our fleet, and our processes. That means real opportunities for growth, advancement, and the ability to help shape how we scale.
What sets us apart:
Independent & agile – Decisions are made quickly, and your voice matters Growth-focused – New branches/markets, and real career progression Hands-on culture – Leadership is involved, accessible, and supportive Strong team environment – We win together and hold each other accountable Customer-first mindset – We take pride in delivering reliable equipment and exceptional service
If you’re someone who takes ownership, values teamwork, and wants to be part of a company that’s building something meaningful, you’ll fit right in here.
Company Description
At Mike’s Westside Rental, you’re not just taking a job, you’re joining a fast-growing, independent equipment rental company where your impact is valued, and rewarded.\r\n\r\nWe operate with an ownership mindset across every role. Whether you’re in the shop, in the field, or supporting operations, you’ll be part of a team that works hard, solves problems, and supports each other to get the job done right.\r\n\r\nAs we continue expanding across Texas (and beyond) we’re investing in our people, our fleet, and our processes. That means real opportunities for growth, advancement, and the ability to help shape how we scale.\r\n\r\nWhat sets us apart:\r\n\r\nIndependent & agile – Decisions are made quickly, and your voice matters\r\nGrowth-focused – New branches/markets, and real career progression\r\nHands-on culture – Leadership is involved, accessible, and supportive\r\nStrong team environment – We win together and hold each other accountable\r\nCustomer-first mindset – We take pride in delivering reliable equipment and exceptional service\r\n\r\nIf you’re someone who takes ownership, values teamwork, and wants to be part of a company that’s building something meaningful, you’ll fit right in here.
Sprachkenntnisse
- English
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