Über
Amprius is looking for a Sales Operations Manager to build the Salesforce foundation that will power our next phase of growth. This is a ground-up opportunity — you won't be inheriting a mature system. You'll be architecting one. In this role, you'll own Salesforce end-to-end: standing up core infrastructure, establishing revenue recognition workflows, introducing automation and creating the data hygiene standards the team can scale on. You'll work directly with Sales and Ops leadership to translate business needs into reliable, repeatable systems that support SDR prospecting, lead qualification, routing, and early-stage pipeline creation across our UAV, LEV, aerospace/defense, and consumer electronics markets. The ideal candidate has lived both sides of this work — hands-on SDR or sales experience that informs how you build, and deep Salesforce expertise (Sales Cloud administration, reporting, dashboards, and automation) that drives how you execute. You understand that a CRM is only as valuable as the process behind it, and you're energized by the challenge of building that process from scratch. Key Responsibilities Own and optimize Salesforce for SDR and early-funnel workflows (Leads, Contacts, Accounts, Opportunities, Campaigns) Design, maintain, and implement lead routing and lifecycle management, including routing/assignment rules, queues, SLAs, and handoff processes Create, build, and maintain Salesforce dashboards and reporting (standard and custom report types, Lightning dashboards) to track SDR and early-funnel KPIs (activity, conversion, meetings set, and pipeline sourced) Maintain data integrity (field standards, deduplication, enrichment, imports/exports) and enforce CRM governance Configure and improve automations (Flow, validation rules, approvals) to reduce manual work and increase compliance Implement and serve as a power user for integrations with prospecting and engagement tools (e.g., LinkedIn Sales Navigator, Apollo/ZoomInfo, HubSpot, Outreach/Salesloft) Partner with Sales leadership on account segmentation, territories, ICP targeting, and outbound campaign execution Develop training materials, SOPs, and enablement to drive consistent SDR adoption and CRM best practices Provide day-to-day Salesforce support for SDRs and Sales users; proactively identify and resolve process bottlenecks Serve as an initial point of contact for inbound inquiries, qualifying leads and coordinating handoff to the appropriate SDR or Account Executive Ensure commission accuracy and end-of-quarter data hygiene across partner and channel records Define and document end-to-end inbound and outbound sales processes, ensuring consistency from first touch through opportunity creation
Sprachkenntnisse
- English
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