Sales Associate - Rookwood

Location: 3831 Edwards Rd, Cincinnati, OH 45209

The Sales Associate (SA) at Orangetheory Fitness is responsible for driving membership sales, delivering exceptional customer service, and creating a welcoming, high-energy studio environment. This role is perfect for someone who is outgoing, motivated, and passionate about fitness and community.

• Generate new membership sales through leads, referrals, and in-studio interactions
• Conduct studio tours and effectively communicate the Orangetheory workout and value
• Follow up with prospects via calls, texts, and emails to convert leads into members
• Build and maintain relationships with current members to drive retention and referrals
• Assist with daily studio operations including check-in, class scheduling, and retail sales
• Maintain accurate member accounts and notes in the CRM system
• Support studio events, promotions, and community outreach efforts
• Ensure the front desk and lobby areas are clean, organized, and welcoming

• Strong sales, communication, and customer service skills
• Ability to work in a fast-paced, team-oriented environment
• High energy, positive attitude, and passion for fitness
• Comfortable with outreach (calls/texts) and closing sales
• Flexible availability, including early mornings, evenings, and weekends
• Basic computer skills and ability to learn new systems

• Previous sales or customer service experience
• Experience in fitness, wellness, or hospitality industries
• Familiarity with CRM or membership-based sales

• Goal-driven and competitive mindset
• Strong interpersonal skills and ability to build rapport quickly
• Organized and detail-oriented
• Self-motivated with a proactive approach

• Complimentary Orangetheory membership
• Commission and bonus opportunities
• Fun, team-oriented environment
• Opportunities for growth within the brand