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Remote Operations Quality & SLA Lead

Sedgwick

Des Moines, Iowa, United States

Des Moines, Iowa, United States

Über

Sedgwick is seeking an Operations Support Services Specialist to provide leadership in quality assurance and team management. This remote position requires at least three years of claims management experience and a Bachelor's degree. The role involves monitoring workloads, resolving technical issues, and conducting audits to meet service level agreements. The ideal candidate will excel in communication and leadership skills, thrive in a collaborative environment, and be committed to delivering exceptional service. A comprehensive benefits package is offered including medical, dental, vision, 401k and more.
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Des Moines, Iowa, United States

Sprachkenntnisse

English

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