Automotive Service Advisor

The Service Advisor role is instrumental to our store's day-to-day operations, responsible for top notch customer experience and overall shop work flow. We want a candidate that is an expert in customer service, dispatching, work flow, and willing to learn and be coached!

We Offer:

• $50,000 and up
• Paid Training Program
• Immediate impact quick on-boarding
• Major Medical & Dental Insurance
• 401 K w/ Employer Match
• Paid Vacation
• Employee discounts on vehicles and more
• Monthly employee recognition
• 5-day work week, closed on Sundays
• Opportunity to grow and advance!

Responsibilities:

• Provide exceptional customer service tracked by manufacturer CSI/NPS scores
• Complete manufacturer training to stay certified
• Ensure proper work flow and scheduling execution
• R/O Management
• Internal/Used Car reconditioning
• Technician productivity
• Warranty booking
• Rental Fleet Management

Qualifications:

• Must be open to learning and being coached
• High ethical standards and strong attention to details
• Excellent customer service, communication, and decision-making skills
• Computer proficient, a good work ethic and professional appearance
• Able to prioritize tasks and have good time management skills
• Most importantly must be a team player with a good attitude and cant be afraid to smile!
• Valid driver's license