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Payroll & Benefits Manager
EWC Growth
- New York, New York, United States
- New York, New York, United States
Über
HR Operations Manager
Department:
Human Resources
Reports To:
Head of Human Resources
Direct Reports:
0
Location:
Remote
Position Summary The
HR Operations Manager
is responsible for overseeing and optimizing all core HR operational functions for EWC Growth, including multi-state payroll, HRIS management, and benefits administration. This role ensures accuracy, compliance, and efficiency across all employee lifecycle processes while supporting a multi-unit, high-volume retail and services environment.
This position partners closely with field leadership and the finance team to ensure seamless execution of payroll, data integrity, and alignment with business objectives. The HR Operations Manager plays a critical role in maintaining compliance across multiple states and driving continuous improvement within HR systems and processes.
Essential Functions Payroll & Compliance
Own and manage end-to-end payroll processing across multiple payrolls in a multi-state, multi-unit environment
Ensure timely and accurate payroll processing, including commissions, bonuses, and adjustments
Maintain compliance with federal, state, and local wage and hour laws, including multi-state tax regulations
Partner with Finance to reconcile payroll, support audits, and ensure accurate reporting
Manage payroll-related inquiries and resolve discrepancies in a timely manner
HRIS Management (Rippling)
Serve as the primary administrator for the Rippling system
Maintain data integrity across all employee records, ensuring accuracy and consistency
Manage system configurations, workflows, reporting, and integrations
Partner with internal stakeholders to optimize system functionality and drive efficiencies
Lead system enhancements, implementations, and process improvements
Benefits Administration
Oversee the administration of employee benefits programs including health, dental, vision, and ancillary benefits
Manage open enrollment processes, employee communications, and vendor relationships
Ensure compliance with applicable regulations (e.g., ACA, COBRA, FMLA)
Resolve employee benefit inquiries and escalations
Operational Excellence
Develop, implement, and continuously improve HR operational processes and procedures
Ensure compliance with company policies and all applicable employment laws
Maintain accurate documentation, reporting, and audit readiness
Identify opportunities for automation and process optimization
Partnership & Support
Partner with field leaders to support workforce needs, payroll understanding, and HR processes
Collaborate with Finance on headcount reporting, labor costs, and budgeting
Support the Head of HR with strategic initiatives, reporting, and compliance efforts
Any other duties assigned by management.
Education & Experience Requirements
Bachelor's Degree in Business or Human Resources preferred
5+ years of progressive HR operations experience
Strong experience managing
multi-state payroll
in a high-volume environment
Knowledge & Skill Requirements
Hands-on experience with HRIS platforms (experience with
Rippling
strongly preferred)
Solid understanding of wage and hour laws, payroll compliance, and benefits regulations
Experience in retail, multi-unit, or service-based organizations preferred
Strong attention to detail with high level of accuracy and accountability
Ability to manage multiple priorities in a fast-paced environment
Payroll expertise and compliance focus
Systems thinking and process optimization
Strong analytical and problem-solving skills
Cross-functional collaboration
High level of discretion and confidentiality
Benefits
Base salary range of $80,000-$100,000 + bonus
Medical, Dental & Vision Insurance
401(k) Plan
Paid Time Off & Holidays
Paid Parental Leave
Life & Disability Insurance
FSA & HSA Accounts
Complementary Waxing & Product Discounts
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Sprachkenntnisse
- English
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