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360 Recruiter
Spyglass Ops
- New York, New York, United States
- New York, New York, United States
Über
This is not a traditional recruiting role. You are not sourcing off a job board and hoping for the best. You are executing a proven, matchmaker‑style hiring process for a very specific niche — placing COOs, HOOs, DOOs, and Operations Managers into 7 and 8‑figure businesses going through real transformation. Every placement you make directly impacts whether a founder can step back and grow the business they actually want to build, or whether the business stalls. The application code word is matchmaker.
In addition to recruitment, this role will also be the primary account manager responsible for managing the client relationship to maximize client success and retention. They will be responsible for building high authority, trust, and respect with clients, and representing the team as professional experts and consultants. This role will be responsible for client upsells and expanding client lifetime value through new product and service offerings.
You will work closely with our Head of Product and alongside our fractional COO/inspector team who provide the strategic context for each hire, while you own the execution of finding and placing the right operator.
This is a full‑time, remote 1099 contractor position. We work primarily with North American companies and are based in North America. Therefore this role needs to be available during said hours.
WHAT MAKES THIS ROLE UNIQUE You are stepping into a role where the recruitment system is already built and proven — the hiring methodology, the asset templates, the candidate evaluation framework, the onboarding process. What we need is someone who can own and scale it.
Your day‑to‑day life will move between two worlds. On the recruitment side, you'll receive detailed role requirements from our fractional COOs who have done deep diagnostic work inside each client's business, and from there you own the entire hiring funnel — building the assets with our product team, sourcing and screening candidates, conducting interviews, presenting finalists, and helping close offers. On the client success side, you'll manage the ongoing relationship with our clients, and ensure they continue to see value in partnering with SpyGlass beyond the initial placement, upselling them into ongoing services.
Your success will be measured by two key outcomes: placing the right operators into the right businesses consistently, and retaining clients who want to keep working with SpyGlass long‑term. You'll work with leadership to establish clear 30/60/90‑day milestones during your first quarter.
RESPONSIBILITIES Recruitment Leadership
Own the full‑cycle recruitment process for operations leadership placements
Oversee the creation of hiring assets working directly with our recruitment assistant
Source, screen, and interview top candidates using our proven methodology
Present top candidates to clients with clear recommendations and supporting rationale
Help structure and close offers, including managing candidate buy‑in through the finish line
Hand off placed operators to the inspection team for onboarding support
Client Success & Account Management
Own the client retainer relationship post‑placement, driving continued engagement with SpyGlass services
Manage client expectations and communication at key recruitment milestones
Identify opportunities for clients to continue working with SpyGlass and drive retainer renewals
Be the go‑to point of contact for client escalations, refunds, and retention challenges
Process & Data Ownership
Leverage data from the recruitment process to identify improvements and inform strategy
Continuously innovate and improve the client happiness journey, driving improvements through data, not just feelings
Maintain and evolve recruitment workflows within our existing systems
Scale the recruitment function from current volume to 25+ concurrent engagements
REQUIREMENTS Experience Requirements (Non‑Negotiable)
Proven track record in full‑cycle/360 recruitment within a corporate or agency environment — this is not a role for someone coming from internal talent acquisition or staffing
Experience recruiting for salaried, permanent positions — not temporary or contract staffing
Demonstrated ability to manage client relationships and communicate professionally with business owners and leadership teams
Proven track record of handling client retention, off‑boarding, and upsell conversations successfully
Experience managing candidates through a complete hiring process including sourcing, screening, interviewing, presenting, and closing
Self‑starter who manages their own calendar, pipeline, and deadlines without needing to be told what to do next
Core Competencies
Exceptional interviewing and candidate evaluation skills with the ability to distinguish between someone who talks a good game and someone who has genuinely done the work
Strong client communication skills — you can set expectations, push back, deliver difficult news, and maintain trust throughout the process
Analytical mindset with the ability to use data to inform decisions and present recommendations
Relationship‑based sales – You enjoy the process of expanding client relationships over time and upselling them into new products and services when it is genuinely the right fit for the client’s highest success.
Project management capability to juggle multiple concurrent recruitments at different stages without dropping balls
Comfort working with AI tools and leveraging technology to improve efficiency and output quality
Nice‑to‑Have Experience
Recruitment experience specifically in operations, executive, or leadership‑level roles
Familiarity with ClickUp, ATS platforms, Google Workspace, Zoom, and Loom
Mindset & Cultural Fit
You hold yourself accountable to the highest standards of performance and are resilient in the face of obstacles or failure
You thrive in a fast‑paced startup environment where you have real ownership and real impact — not just a seat at someone else’s table
You are fulfilled by the matchmaking element of recruitment — finding the right unique person for the right unique role genuinely excites you
You are comfortable in an outcome‑based environment where nobody tracks your hours or micromanages your inputs, but your results speak for themselves
You are a direct, honest communicator who can both give and receive candid feedback
BENEFITS
Compensation: Base salary + performance bonuses for successful recruitment completion + sales commission. OTE $100K‑$150K in your first year, $150K‑$200K in your second year.
1099 Contractor relationship providing maximum flexibility and autonomy in how you structure your work
Remote position with flexible working hours around 9am‑5pm EST
Outcome‑based culture — we measure results, not hours
Professional Development: Access to SpyGlass's operations coaching curriculum and leadership development resources to grow your own operational & recruitment skill set
The opportunity to own and build a recruitment division within a growing, purpose‑driven company
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Sprachkenntnisse
- English
Hinweis für Nutzer
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