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Remote/Onsite Help Desk Specialist (Intermediate)

CLVG Consulting

Falls Church, Virginia, United States

Falls Church, Virginia, United States

Über

CLVG Consulting is seeking a Remote Help Desk Support Service Specialist to manage user support for the EMTS2 software system. The role requires a strong DoD background and expertise in Help Desk support, focusing on Microsoft applications. Responsibilities include refining operations, analyzing metrics, and handling Tier 1 and 2 issues. Ideal candidates will have a minimum of 1-2 years of relevant experience and the ability to obtain a Secret Security Clearance. This is a full-time position located in the National Capital Region, requiring up to 100% onsite presence.
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Falls Church, Virginia, United States

Sprachkenntnisse

English

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