Solutions Engineer (East Coast, US)Velotix • Saint Paul, Illinois, United States
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Solutions Engineer (East Coast, US)
Velotix
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
Develop a deep understanding of the company’s products, services, and solutions. Stay current with industry trends and technological advancements. Customer Needs Assessment:
Collaborate with the sales team to understand customer requirements and pain points. Conduct in-depth discussions with potential customers to uncover their technical challenges. Solution Design:
Work closely with the sales team to design and propose technical solutions that address customer needs. Tailor solutions to meet specific customer requirements. Cross-functional Collaboration:
Work closely with sales, product management, engineering, and support teams to ensure proposed demo assets reflect current and future capabilities. Demo Implementation and maintenance:
Assist with the technical aspects of demo environment implementation, including troubleshooting, customization, and optimization with the goal of optimize the demo assets. Training and Documentation:
Provide regular updates on demo assets and create documentation for customers, partners and internal teams on solution configurations and best practices. Proof of Concept (PoC):
If necessary, assist and manage proof of concept projects to validate the proposed solutions and demonstrate platform effectiveness. Feedback Loop:
Gather feedback from customers and internal teams to recommend improvements to products and processes. Qualifications: Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Information Technology). Proven experience in a pre-sales, sales engineering, or technical consulting role for at least 3 years Strong technical knowledge in Data Governance and Data Privacy is preferable. Excellent communication and presentation skills. Ability to translate complex technical concepts into simple, understandable language for non-technical stakeholders. Strong problem-solving and analytical skills. Knowledge and confidence with visual prototyping tools (e.g. Figma, InVision) A basic understanding of project management related skills is preferable
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Sprachkenntnisse
- English
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