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Account Manager, Enterprise
Legal.io
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
Account Manager, Enterprise
to co-own and grow a portfolio of our largest and most strategic client relationships. The Role
As an Enterprise Account Manager, you will be responsible for driving retention, expansion, and long-term strategic value across a defined book of enterprise accounts. You will operate as a trusted advisor to legal department leadership and hiring managers, including legal operations and counsel. This is a revenue-impacting role with direct responsibility for net revenue retention, client adoption, and account expansion. What you’ll do
Own and grow a portfolio of Legal.io’s largest enterprise accounts. Develop deep relationships with key stakeholders, including legal operations and counsel personas. Support quarterly business reviews and strategic account planning sessions. Drive client adoption of Legal.io’s marketplace and data products to ensure measurable ROI. Identify and execute upsell and cross-sell opportunities, achieving quarterly and annual expansion targets. Monitor and proactively manage account health metrics including retention, churn risk, usage, and revenue growth. Partner closely with Enterprise Sales, Talent, Product, and Operations teams to deliver a seamless client experience. Capture structured client feedback and translate insights into product and process improvements. Who you are
3+ years of experience in enterprise account management, client success, or business development within a SaaS, marketplace, or legal services environment. Demonstrated success managing complex enterprise accounts with responsibility for revenue retention and expansion. Experience working with in-house legal departments or strong familiarity with the legal industry. Comfortable engaging executive stakeholders and navigating multi-threaded buying organizations. Highly analytical and metrics-driven, with experience using CRM systems such as Salesforce and tools like Apollo and Clay. Able to operate independently in a fast-paced, high-growth startup environment. What we offer
Competitive base compensation plus performance-based bonus Equity participation Full medical, dental, and vision coverage (with dependent options) Paid parental leave Unlimited PTO Remote-friendly work environment with home office stipend
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Sprachkenntnisse
- English
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