Patient Care Coordinator

FlyteHealth

Saint Paul, Illinois, United States

Saint Paul, Illinois, United States

Über

The Role We are looking for a Patient Support Coordinator to join our growing team to optimize the use of FlyteHealth’s Evolve platform and EMR to handle various administrative duties for the practice as well as tend to patient and provider needs. This role will primarily focus on scheduling patient appointments based on customer contracts, sending and receiving patient records and documents, and optimizing practice front‑office workflows. Duties may also include registering patient demographic and insurance information across multiple platforms, triaging and taking messages for patient calls, and collaborating with physicians, nurse practitioners, registered nurses, and registered dietitians to ensure high‑quality and reliable care. As new staff is hired, support may be required for onboarding and training. This role is currently remote and will likely remain remote for the foreseeable future, subject to change as the company grows and evolves.
Schedule Requirements
Monday – Saturday: 8:00 am – 9:00 pm EST
Sunday: 1:00 pm – 9:00 pm EST
****Please be willing to commit to the schedule before applying
Key Responsibilities
Verify insurance eligibility
Ensure compliance with HIPAA regulations
Maintain clear communications with patients and providers
Qualifications
2+ years of experience in provider office settings
2+ years of experience in a call center or as a receptionist for a busy practice
Knowledge of federal and state regulations
Excellent organizational and customer service skills
Ability to multitask in a fast‑paced environment
Reside within the United States
Equal Opportunity Statement FlyteHealth values diversity and is committed to equal opportunity for all persons regardless of their race, religion, color, creed, marital status, age, national origin or ancestry, physical disability, medical condition, sexual orientation, and gender identity.
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Saint Paul, Illinois, United States

Sprachkenntnisse

English

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