Sales Support Rep (Req#1201) New Remote, USePlus inc. • Saint Paul, Illinois, United States
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Sales Support Rep (Req#1201) New Remote, US
ePlus inc.
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
Responsibilities
Accurately place orders into the system from customer-issued PO’s
Follow‑up on orders to ensure their successful delivery within customer expectations
Lead open order management, ensuring that open orders are delivered to the customer expediently and accurately
Confirm that all invoicing activity is taking place in a timely and accurate manner
Take a proactive role with problem resolution at the customer and supplier levels
Learn about the programs available at major vendor suppliers in order to source products via the most advantageous price to ePlus
Assist customers with returns issues, order inquiries, and any other requests for information
Develop successful relationships with sales, vendors, and internal departments
Assist with quoting
Offer add‑on opportunities to customers such as warranty uplifts, service agreements, accessories, or supplies
Use proper decorum in all communications with customers both internal and external
Projects and additional responsibilities as needed or assigned
Qualifications
1+ years of sales or customer service experience
Knowledge of computers, networking, and the IT industry as a whole
Excellent communication/phone skills are a must
Ability to prioritize and multitask is a must
Must be a team player with a positive attitude
Knowledge of Microsoft Office suite of products is a must
Position Specifics The initial base salary range for this position is expected to be between $19.23 and $24.04 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job‑related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
ePlus offers a full range of medical, financial, and other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time off benefits, such as vacation, sick time, and personal leave). Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.
If hired, the employee will be in an “at‑will” position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time.
EEO Statement We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity and enables inclusion.
Physical Requirements
While performing this role, the employee will engage in both seated and occasional standing or walking activities. Reasonable accommodations will be provided in accordance with relevant laws.
The importance of embracing company values and contributing to a positive impact within the organization and the broader community is acknowledged. This job description serves as a guide and is not an employment contract.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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