Intake Sales Specialist

Are you a persuasive, results-driven sales professional with outstanding phone skills? Do you speak fluent, conversational American English and understand how to connect with New York-based patients and families? If so, All Heart Homecare Agency wants you on our team! As an Intake Sales Specialist, you'll be the first point of contact for potential clients, turning inquiries into enrolled home care patients. This role is all about closing dealsyou'll need to guide conversations confidently, handle objections with ease, and ensure potential clients feel supported while making quick, informed decisions.

Convert inbound leads into enrolled clients through persuasive and empathetic phone communication. Build rapport instantlyyou must be warm, engaging, and professional. Follow up proactively, overcoming objections with confidence while maintaining persistence. Clearly communicate service benefits and eligibility, helping clients understand their options. Handle conversations with cultural sensitivity, ensuring patients from diverse backgrounds feel comfortable. Track and optimize your conversion rates, maintaining detailed CRM records. Collaborate with internal teams to ensure a smooth onboarding process. Stay ahead of industry trends and participate in sales strategy discussions.

Proven phone sales experienceclosing deals, enrolling clients, or converting leads. Strong persuasive communication skillsyou know how to guide a conversation and influence decisions. Fluent in conversational American Englishclear, confident, and culturally aware. Excellent phone etiquettepolite yet assertive, able to build trust instantly. Ability to handle and overcome objectionsyou don't back down at the first "no." Bilingual a plus (English & Russian or English & Spanish). Highly organized and detail-orientedable to manage multiple leads at once. Self-motivated, driven, and able to work independently.

MondayFriday | 9:00 AM 5:00 PM or 10:00 AM 6:00 PM (New York time) 100% Remote We welcome applicants from anywhere, as long as your communication is sharp, professional, and culturally in tune with New York's diverse population.

We offer a fast-paced, high-impact role where your sales skills will directly contribute to our agency's growth. If you thrive on closing deals while making a meaningful difference in people's lives, this is the opportunity for you.