Oracle Cloud AMS Functional ConsultantCloudavanti • New York, New York, United States
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Oracle Cloud AMS Functional Consultant
Cloudavanti
- New York, New York, United States
- New York, New York, United States
Über
Oracle Cloud AMS (Application Managed Services) Functional Consultant
to join our team. The ideal candidate will be responsible for providing
post-implementation support, enhancements, and continuous improvements
for Oracle Cloud applications, ensuring seamless business operations for our clients.
Key Responsibilities:
Provide ongoing
functional support
for Oracle Cloud applications (ERP, HCM, SCM, or other modules as applicable)
Work closely with business users to troubleshoot and resolve system issues
Perform system enhancements, configurations, and process optimizations
Support
incident management, service requests, and change requests
within Oracle Cloud
Conduct root cause analysis and recommend solutions for recurring system issues
Collaborate with technical teams for integrations, data migrations, and system updates
Assist in testing system patches, upgrades, and new feature deployments
Prepare and maintain functional documentation, SOPs, and training materials
Provide user training and ensure smooth adoption of Oracle Cloud functionalities
Ensure compliance with SLA requirements and deliver high-quality AMS support
Required Skills & Qualifications:
Hands-on experience in
Oracle Cloud AMS support
for ERP, HCM, SCM, or Financials modules
Strong understanding of business processes and best practices related to Oracle Cloud applications
Experience in
functional
configurations, troubleshooting, and issue resolution
Knowledge of
Oracle Cloud quarterly updates
and their impact on business processes
Strong problem-solving, analytical, and communication skills
Ability to work with cross-functional teams in a managed services environment
Oracle Cloud certifications in applicable modules
Experience in
ServiceNow, Jira, or other ITSM tools
for AMS support
Knowledge of Oracle reporting tools such as OTBI, BI Publisher
Prior experience in multi-client AMS support across industries
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Sprachkenntnisse
- English
Hinweis für Nutzer
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