DeFi Analyst and Educator MastermindFramework Ventures • New York, New York, United States
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DeFi Analyst and Educator Mastermind
Framework Ventures
- New York, New York, United States
- New York, New York, United States
Über
Our Impact While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.
Our Vision Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.
Are You Ready? This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.
What will you be doing? Decentralized Masters is hiring a DeFi Analyst and Educator for long term employment who has an obsession with customer success, is eager to take massive action and lead. This is a ground floor opportunity at a DeFi educational platform. You will be working directly with the Director of Education, Product Manager and other analysts/mentors on a daily basis.
Members Success
Methodically educate members on our platform by answering questions via email, text and explaining complex crypto concepts in a simplistic manner
Make sure your assigned members have been communicated with no longer than 7 days
Conduct Weekly Analysis of SMS and Email Response Rates
Continuously follow up with members to ensure success, keeping the end goal in mind
Help members progress through the DeFi Accelerator
Engage with your members, Build rapport to increase renewal rate
Co-lead Office Hours Live Sessions for Mastermind members
Actively promote the company culture and customer obsession by answering questions, commenting on posts, helping with requests while maintaining a friendly and professional demeanor
Tackle requests from the heads of department.
Mentoring and Education
Become a rockstar in the community
Monitor Community chat
Manage Mastermind community, curate the circle channels, the support email
Attend the live Office Hours and Market Updates for potential backups when needed
Research
Use various tools to track, communicate and gain valuable statistics for department needs
Share your knowledge of DeFi, DeFi products, crypto communities, and knowledge of decentralized finance products
Conduct research for various crypto trends and projects and present it in easy to read, ELI5 way
Other Keys
Ensure support for each members needs (requests, answer questions, take action)
Improve the customer journey and delivery (tweak the process)
Actively participate and add value in team and company meetings
Build tech tools that improve our product value, and help members in attaining their goals
Flesh out the workflow process, adding improvements within each step of the way
What will you bring?
Must be able to work EST time zone.
Experience leading education initiatives, programs, etc.
Experience in fast paced environments
Strong exposure in the DeFi community and social media presence
Must be a user of DeFi
Comprehensive understanding of the crypto/blockchain space
Excellent interpersonal skills
Excellent emotional intelligence
Excellent written and verbal communication skills in English and the ability to discuss and explain technical concepts, solutions and architectures in a simplified manner
Extreme open-mindedness to new ideas with a mindset of continuous learning
What do we offer you?
Competitive salary package - $40-108k based on your qualifications and experience
Ability to earn commissions - no ceiling to your earning potential
Full time/40 hours a week
Unlimited PTO
Flexible work schedule
Team off-sites
Young & dynamic culture with team members across 23+ countries
Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!
Apply Now:
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Sprachkenntnisse
- English
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