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#53952 Virtual Service Advisor (Collision)
Activate Talent
- New York, New York, United States
- New York, New York, United States
Über
Full-Time Location:
100% Remote Role Summary
Own and manage the end-to-end collision repair process, ensuring seamless coordination between customers, repair teams, and insurance partners. Deliver accurate estimates, timely approvals, and consistent communication to drive efficiency and customer satisfaction. Key Responsibilities
Intake claims and schedule inspections Prepare and manage estimates and supplements Coordinate with insurance adjusters for approvals Provide proactive customer updates throughout repairs Track repair timelines, approvals, and resolve delays KPIs
Reduced repair cycle time Fast supplement approvals 100% customer update compliance High customer satisfaction
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Sprachkenntnisse
- English
Hinweis für Nutzer
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