Toyota Internet Sales Associate

Toyota of Irving is a well-established, family-owned dealership located in the heart of the DFW Metroplex. Known for our commitment to exceptional customer service and a supportive work environment, we proudly serve our community with integrity and professionalism. We are seeking a motivated, customer-focused Internet Sales Associate to join our high-performing sales team and help elevate our online sales experience.

Why Work With Us?

We value our team members and provide competitive benefits to support their long-term success. Full-time employees enjoy:

• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan (available after 6 months of employment)
• PTO and selected Holiday Pay
• Career advancement opportunities within a family-focused organization
• A collaborative, results-driven dealership environment

Position Responsibilities

The Internet Sales Associate will play a key role in managing and converting online leads, delivering exceptional digital customer experiences, and driving sales performance. Responsibilities include:

• Responding promptly and professionally to internet leads, inquiries, and online customer requests
• Establishing strong rapport with customers through phone, email, text, and online communication platforms
• Scheduling qualified appointments and guiding customers through the online and in-store sales process
• Maintaining consistent follow-up to maximize lead conversion and customer satisfaction
• Working closely with the sales team to ensure seamless handoffs and a smooth buying experience
• Keeping CRM records updated with accurate customer information, communication details, and follow-up plans
• Assisting in digital presentation of inventory, including vehicle descriptions, photos, and online merchandising
• Staying informed on current promotions, vehicle features, and competitive offerings
• Ensuring compliance with dealership processes, manufacturer requirements, and customer experience standards

Qualifications

The ideal candidate will possess:

• High school diploma or GED required
• Previous automotive sales or internet sales experience preferred
• Strong communication, follow-up, and customer service skills
• Professional, personable, and confident phone and online presence
• Ability to manage multiple leads and tasks in a fast-paced environment
• Proficiency with CRM systems, online communication tools, and general computer applications
• Strong work ethic, positive attitude, and commitment to delivering exceptional customer experiences
• Valid driver's license with a clean Motor Vehicle Report (MVR)

If you are a driven, tech-savvy sales professional who excels in a customer-centric environment, we invite you to apply and grow your career with the Toyota of Irving family.